Reesink
Turfcare has announced the amalgamation of the Nurney-based Professional
Machinery Services (PMS) business into Reesink Turfcare IRE Ltd, as part of its
investment plans for its Ireland business structure.
Reesink
reached an agreement with the directors of PMS, Michael and Michelle Fleming,
which sees them both join the Reesink customer service team at Reesink’s
Ireland premises, also in Nurney, Co Kildare.
PMS was
an independent authorised Toro service centre for 13 years, and Michael has
been technically involved with the Toro brand for almost 20 years. He joins
Reesink in the role of operations manager to oversee technical support services
directly to customers in the South Leinster area, and to the broader network of
existing authorised Toro service centres. Michelle provides a similar focus,
taking up the role of service and parts administrator.
Michael
comments: “Both Michelle and I are looking forward to combining dealership,
technical and customer relations experience with the resource of Reesink to
help further strengthen and grow the brand in Ireland.”
This is
just the start of Reesink’s investment in the brand in Ireland as Reesink
managing director in Ireland, Richard Harris, explains: “The addition of
Michael and Michelle to the team is a great step forward for our plans to
invest in experience and it won’t stop there. We expect to recruit additional
technical roles, and also add a demonstrator to the team this year to enhance
both our customer service and enquiry response times.
“Our
investment plans for business
growth has customer support at its foundation. Therefore, we are very pleased
to have been able to recruit two experienced people with a strong reputation
for customer service and extensive experience with the Toro brand built up over
many years. Growing the team like this enhances our support for Toro fine turf
and grounds customers in Ireland.”
Roon
Hylkema, managing director of the Reesink Turfcare parent company in The
Netherlands, concludes: “We see a long-term opportunity for Reesink and the
Toro brand going hand-in-hand with an improving economic and investment outlook
in Ireland. With parts and equipment on site and highly qualified service
technicians, we will be in a position to maintain customer satisfaction levels
on a par with all our European operations.”
