Timberwolf the UK’s leading manufacturer of professional wood
chippers has strengthened its unrivalled customer support network with the
addition of two new dealers.
Masons Kings will offer sales and support to customers in North
Somerset, Devon and Cornwall, whilst Tallis Amos Group (TAG) will serve
customers in Bristol, Herefordshire and Worcestershire.
In addition, Timberwolf’s long-term dealer Ben Burgess Ltd with
its head office in Norwich, will extend its East Anglia coverage to include
Bedford and Milton Keynes from a brand new, purpose built depot in Ellington.
Combining engineering excellence with the industry’s strongest
support network, the Suffolk-based company has the largest selection of wood
chippers on the market, manufacturing products for those working in
arboriculture.
This latest business growth takes the number of its dealers to 17,
working from 38 depots, and with over 225 Timberwolf trained technicians. The
expansion cements the firm’s unique position within the industry, offering
customers far more than a machine with the extra reassurance in the strength
and support of the Timberwolf dealer network and trained technicians.
Guy Marshlain, Sales and Marketing Director, said: “We know our
machines are a crucial element in the smooth running of businesses throughout
the UK, which is why end-to-end support for our customers is something we
provide with every Timberwolf product.”
With three depots, in Exebridge, Chudleigh and St Columb, Masons
Kings will offer Timberwolf owners an efficient and premium service throughout
North Somerset, Devon and Cornwall.
The Masons Kings team of over 40 trained technicians will ensure
parts are located even closer to businesses, reducing down-time required for
servicing and providing quick access to spares, as well as an increase to the
Timberwolf Sales and Demonstration teams in the area.
While the addition of TAG, to the Timberwolf dealer network,
brings a roster of 60 qualified service engineers and technicians and four
depots to customers in Bristol, Herefordshire, Worcestershire and surrounding
areas.
A further enhancement to the Timberwolf dealer network is the
territory extension of grounds care provider, Ben Burgess GroundsCare Equipment, to include
the Bedford and Milton Keynes area from their brand-new, purpose-built depot at
Ellington.
Ben Burgess GroundsCare Equipment’s new depot based in Ellington enhances the
already comprehensive service support Timberwolf owners are given in Norfolk,
Suffolk and Cambridgeshire.
Guy Marshlain added: “Our customer support network offers a unique
service, unrivalled by any other UK based wood chipper manufacturer.
We’re excited to welcome Masons Kings and Tallis Amos Group to our dealer
network and to see Ben Burgess expand their territory.
“Their industry experience and expertise, coupled with our
engineering excellence, means Timberwolf customers continue to access the very
best support for their business.”
