Much has changed since Wayne Pugsley of 5 Shires Tree Surgery ventured into offering arb, woodland and forestry services over 30 years ago, but the one constant has been his choice of woodchipper – and for that, it’s always been GreenMech.
More than three decades on, and now onto his seventh machine, the Droitwich-based arborist explains why reliability, familiarity and outstanding service has kept him loyal to the brand.
Wayne has been working in green services since the age of 19. Frustrated with handing over the arb enquiries received from his domestic customer base in and around the West Midlands, he undertook the relevant courses and qualifications, purchased his first GreenMech machine, and the rest was history.
“I spent £800 and got a second-hand unit which truthfully did cause me a bit of grief, but didn’t distract from the fact I actually really liked the machine. I liked that it was manufactured local to me, I appreciated the build quality, user-friendly operation and I quite quickly built a good relationship with a number of people at the factory. And that remains true to this day. It’s refreshing to find a company who prioritise quality and hold true to family values, which transmits in how they cooperate with their customers.”
“My workload has always determined which model is right at the time of upgrade and, while I’m not GreenMech’s biggest customer, the service I receive time after time makes me feel like I am.” Wayne emphasises the point with an example of GreenMech’s willingness to find a solution to an ongoing storage issue. “I needed a folding chute to enable me to store the chipper in a container, but the standard folding chute was still too tall. I explained the issue and GreenMech engineered something to suit my requirements and, every time I change my machine, they fit the bespoke chute to my new model.”
The chute is now equipped on Wayne’s most recent purchase – a 40hp EVO 165P complete with new SMART FEED remote system – which was delivered by GreenMech’s Neal Hussey in March 2025. “The EVO is by some distance the best machine they’ve produced. The power, performance and value for money you get is outstanding.” He continues, “I work with a number of sub-contractors who enjoy using the EVO 165P. Meanwhile, I enjoy the peace of mind that the machine is bulletproof and isn’t going to let them down on a job.”
“I also have my chippers painted in an all-green livery which GreenMech sort for me without issue.” But, for Wayne, it doesn’t stop there… “I also have green on my trailer and a lot of my safety gear is green – I will never use another brand so why not go all in and have everything in keeping?”
