T H WHITE’s Groundcare Division is changing the way it serves its customers in the Reading and Berkshire area in order to deliver even higher levels of service and support.
The company’s existing branch at Arborfield had reached the stage where it would have required significant investment to maintain and develop the quality of service offering customers have come to expect from
T H WHITE. So, rather than commit resources to a leased site, the decision was made to concentrate investment at the freehold site in Stockbridge. In December 2020 work was started on a new 3,500 sq ft facility at Stockbridge where the majority of T H WHITE’s Arborfield staff will be relocated by the end of March.
This change is part of a strategy in which the company’s Groundcare Division is being integrated with our Agricultural Division to deliver greater efficiencies and customer benefits. T H WHITE’s investment in property, people and processes is being made to assist ground care businesses as the sector adapts the way working practices to achieve the best outcomes in these challenging times.
Key parts of the Stockbridge development are a modern, fully equipped workshop and state-of-the-art parts facility. T H WHITE’s Reading area representatives will continue to be based and operate locally to ensure continuity and Reading customers will continue to be able to access all T H WHITE services with a phone call. When machinery needs servicing,it will be collected and delivered back to customers.
By making this change T H WHITE plans to enhance its 21st century service standards, also securing a firm basis for future developments.T H WHITE Groundcare’s Reading branch will be fully relocated at Stockbridge from 1 March 2021.
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