Lister Wilder Ltd, a family owned business who specialise in supplying and maintaining machinery for the Agriculture, Groundcare, Construction and Arboriculture markets has won the 2016 Professional Turfcare Dealer of the Year Award.
The Award was announced and presented to Ian Nutt (pictured 2nd from right) and team at the annual Service Dealer Conference and Awards on 17 November by Brian Sangster, President of BAGMA (British Agricultural and Garden Machinery Association).
The Awards, organised by the leading business magazine Service Dealer, are now in their 13th year and recognise outstanding sales and service advice and support by dealers in the garden machinery, sportsground machinery, farm machinery, forestry equipment and ATV/Quad industry.
Tying in with the Conference's theme of the 'Customer Is King', an integral part of the judging process for the Awards this year was customer feedback. High praise for Lister Wilder included, “Always friendly with exceptional levels of skill throughout the entire dealership from parts, service and sales. I am always left feeling our custom is important to them.”
The judges said “As a larger more traditionally Ag based dealer (and indeed a recent winner of the Farm Machinery Dealer Award), Lister Wilder has demonstrated their entrepreneurial edge and ability to change over the last few years by broadening their remit to cover more groundcare. This has enabled them to continue trading successfully in what have been very difficult times for large tractor and ag machinery dealers. Lister Wilder has also been recognised with awards from Trimax and Kubota this year.”Steve Gibbs, Editor of Service Dealer magazine, said, "We were overwhelmed at the volume and standard of comments we received for all our winning dealers this year. What is common amongst the dealerships of all sizes, is their utter commitment to giving their customers exemplary service. Service levels which only independent specialists are able to provide.”
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