Improved delivery process set to bolster Kelkay’s 2023 offering

AMES UK has taken a step closer to achieving its goal of being the supplier of choice across all of its brands, thanks to the implementation of a new-and-improved dedicated Transport team managing all Kelkay orders.

The new dedicated team will be responsible for consistently fulfilling all Kelkay deliveries within a five-day service level agreement and ensuring the highest possible service levels are maintained, even during peak periods, where in excess of 100 loads are shipped daily.

Kelkay’s new transport team will now have improved control of planning and routing. Direct access to both hauliers and customers will provide more open dialogue across the supply chain to better manage expectations and communicate any delays before they happen via live updates for all customer deliveries.

Nick Jones, AMES UK Commercial Director said: “Greater supply chain visibility, improved relationships with our logistics partners and resulting smoother yard operations means that we are now more confident than ever in our delivery offering to support the Kelkay brand.

“As the spring season ramps up, we hope that this latest development will offer our existing customers valuable peace of mind, whilst also demonstrating to the wider market – including potential new customers – that we will not rest until we created a business that delivers market-leading processes and customer service levels.”

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