As part of its ongoing commitment to delivering exceptional customer support throughout the entire machinery lifecycle, John Deere is evolving its parts strategy to better meet the diverse needs of its customers.
This transformation includes a comprehensive reassessment of the company’s parts portfolio, distribution channels, and brand offerings. The result is a sharpened focus on a tiered parts portfolio.
“This approach ensures customers have access to the right solution at every stage of ownership, whether they are looking for premium performance, cost-effective alternatives, or sustainable remanufactured options,” said James Child, Manager, Aftermarket & Customer Support Marketing in Europe at John Deere.
To further enhance customer experience, John Deere is expanding ExtraParts into new European markets. ExtraParts is a partnership between John Deere and Kramp which was first launched in 2017. It enables John Deere dealers to support customers full fleet throughout the lifecycle with access to accessories and parts for implements and other machinery brands.
“This expansion in our European market will provide customers with a broader and more flexible range of parts for all machine types, helping them maintain uptime and productivity with ease for their entire fleet through their John Deere Dealership,” Child said.
Kramp has acquired the Vapormatic aftermarket parts inventory and beginning September 1, 2025, will have the full range of parts available for offer to European customers. This transition ensures continued parts availability and aligns with our commitment to delivering a reliable, distinctive customer experience.
“We are proud to ensure the continuity of this much-loved brand and provide reassurance to thousands of customers who rely on Vapormatic products to keep their machinery running smoothly,” said Rutger Bruijnen, Chief Business Officer of Kramp.
